Privacy Policy

How we handle your information.

Last updated: July 2026

Your privacy matters. This policy explains what information The Elderly Care Companion collects, how we use it, and the choices you have.

Information you provide

  • Account info: your name, email, phone number, and password (stored securely)
  • Profile info: details you add about a care recipient (preferences, routines, memories)
  • Content: notes, updates, photos, and tasks you create
  • Contact submissions: messages you send through our forms

How we use it

  • To provide and improve the app's features for you and your family
  • To send verification codes and account-related messages
  • To respond to your inquiries and support requests
  • To keep your data private and accessible only to those you approve

Privacy by default

All profiles, memories, and family updates are private by default. Only members you approve can view shared information. You can revoke access at any time.

What we don't do

  • We never sell your personal information
  • We do not share your data with advertisers
  • We do not use your data to train external models

Data retention and deletion

We keep your data for as long as your account is active. You can delete your data or your entire account at any time from your Profile page. Deletion is permanent.

Security

We use industry-standard measures to protect your data. However, no system is perfectly secure. We are not a medical provider and do not claim HIPAA compliance — please avoid entering sensitive medical records.

Children's privacy

The app is not directed to children under 18 without a guardian. We do not knowingly collect data from minors.

Your rights

You may access, correct, or delete your personal data. To exercise these rights, use the Profile page or contact us through our Contact page.

Changes to this policy

We may update this Privacy Policy from time to time. The updated date will appear above. Continued use after changes means you accept the revised policy.